FAQ
Small Commercial Program:Frequently Asked Questions
Q
For enrollment purposes, what is considered a “Small Commercial” account? A
While there are exceptions to everything, a good rule of thumb in identifying these accounts is a monthly usage of 3000 kWh or less per month. Anything with usage higher than that is generally considered Large Commercial.Q
Can I enroll Commercial accounts everywhere in New York? A
Commercial service is available only in the Con Edison territory of New York.Q
How will I know if I can enroll a business for Ambit Energy service?A
Customers with a service class of EL2, SC2 or EL7 for electricity and GS2 for gas are serviceable by Ambit Energy. This information is located on their Con Ed Bill. However if you can’t verify this information, you can always try to enroll the customer and the system will tell you immediately if it is a business we can service..Q
How do I enroll a small business account? A
The process for enrollment for these accounts is exactly the same as for a residential customer.Q
Do small commercial accounts have a point value for bonuses?A
Yes, one point for each account. If a customer switches both electricity and gas this is considered a bundle and is 1 point for Jump Start and CLB purposes, but 2 points for 6-level commission qualifications and leadership promotions.Q Do I get paid CRB for commercial accounts?
A
Yes. Q
Do I get paid CRI on commercial accounts?A
You bet!Q
Can I enroll commercial accounts for electricity and gas? A
Yes, both services are available.Q
Will these accounts be eligible for the 1% savings guarantee? A
Yes, absolutely.Q
Will these accounts be eligible for the 7% discount for the first 2-months? A
Yes, absolutely.Q
How will bands work for commercial accounts?A
The bands are the same for these accounts as they are for residential. Q
Are commercial accounts eligible to earn Free Energy?A
Yes, this fantastic program is available to all customers.Q
Will commercial accounts receive a 3-day/2-night voucher for switching?A
Yes.Q
Can commercial accounts earn travel rewards each month?A
Yes, these accounts receive all the same fantastic benefits our residential customers enjoy.
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